Really helpful and friendly. Couldn’t fault the online booking service. Had an emergency passport in 20 mins!
Not even worth a single star: The worst customer service line ever with NO OPTIONS to speak live.
Absolutely useless. The phone number just refers you back to their website. No walk in services are provided so don't bother to go in person and expect to be helped.
I would rate the service center 0 star had I been given the choice. The phone number is completely useless and helpless! They need to do a better job!
There seems to be no way to speak to anyone, just directs you to the website. Wretched.
British Consulate General is a US Embassy based in Cambridge, Massachusetts. British Consulate General is located at 1 Broadway, Cambridge, MA 02142, USA.
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