I agree the staff is amazing however the system is horrible My Mommy was in the hallway from 10:45am till 7pm then she had the runs and they didn’t have enough staff to Assist us so she didn’t make it on time she was so embarrassed. Horrible hospital system but I repeat nurses in ER AMAZING
Fantastic first experience here! On time apt, well organized facility, plus an extremely kind staff. So grateful to have this hospital nearby.
doctors were okay but not a good ER experience. Was shoved in the hallway (visible to the waiting room!) after coming in by ambulance- was left there for over an hour and a half. When I did eventually get moved into the emergency room area, I was stuck in the hallway for the duration of my stay, sandwiched between two doors. I never got a room, I was there for over six hours.
I hardly ever saw the same doctor twice- and all of them told me different things- only to eventually be told there was nothing that could be done for me and I just needed fluids and bed rest, and they suddenly couldn't get me out fast enough even though I was still extremely dizzy and was having trouble walking.
On a whole, this hospital does a good job.
Mt. Auburn Hospital has always been my go to hospital. It is small enough that you don't feel overwhelmed, unlike the Boston hospitals which are massive. I've never felt like I didn't get the care I needed and, when they felt they couldn't help me, they transferred me to Beth Isreal. I have spent a lot of time in Beth Isreal so I have something to compare it too. First, parking is inexpensive here. BI is so expensive and I felt guilty asking my family to come visit me because of the expense. The food at Mt. Auburn is really good, not like hospital food of years ago. It is a teaching hospital so you have lots of eyes on you if you are admitted. This is the same at any of the teaching hospitals. The nurses are attentive and overworked like any hospital but I never had a problem getting one when I needed attention. The rooms are cleaned every day. I happen to get lucky and had a private room. Yes emergency can be a nightmare of a wait but so is any other emergency room if they are busy.
I have had many experiences at Mount Auburn Hospital. I have been to their ER, walk-in clinic, and had a couple of outpatient surgeries there. Overall over the decades I have been very satisfied with the hospital and feel like I got top-notch treatment. In particular I would like to rave about the doctors at the walk-in clinic. I have gone to the walk-in clinic for pneumonia, bone injuries and an infection. The doctors are senior experienced physicians, not new residents (no offense). The doctors listen, are good diagnosticians, & provide care in a careful sensitive manner. This is highly unusual up in my prior experiences with many free standing walk in clinics or hospitals.
Mount Auburn Hospital is a US Hospital based in Cambridge, Massachusetts. Mount Auburn Hospital is located at 330 Mt Auburn St, Cambridge, MA 02138, USA.
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