I gave you guys 3 stars because of the great customer service that people work in this stores. Unfortunately, you made decision to make this Ban into a negative than a positive.
Hopefully, some read this email this email. I'm was sad when I heard that your closing the store in Cambridge since I buy most of my cat, dog and fish supplies. Then, I became annoyed, pissed off, irritated and angry about the decision to why you are closing this store. I'm happy that the, "ban of sales of animals (small/lg mammals) pass. What got me more irritated is the concern that you guys have about the lack of use of those area and it wont be profitable. Instead of using that as a downer, why wont you turn that around and make it a positive (like Petsmart). Let a non-profit rescue group use that area or at least a small part of it to help get animals adopted. Not only that but it will create more traffic and give yourself a pat in the back, let your marketing/sales department do their job, get their asses of the chair and get their brain to start working, is that the reason why they make big bucks?! I am PRO on the decision and thank you for giving me the email so I can email them of the good decision by passing this Ban.
I brought my puppy to be groomed and Heidi the groomer was wonderful and caring. She was gentle and made my puppy feel at ease.
Selection is a little restricted, but they stock the major items for most animals. The staff have always been very helpful and knowledgeable!
Sincerely,
Handles all my pet needs. I own two fish tanks and a turtle/fish tank. They were very helpful in helping a amateur like myself have a successful outcome
Accessibility - Selection - Staff - Etc
Excellent store, very large and offers a wide variety of pet products including a range of foods from frozen to dry, clothing, toys, treats, travel and housing needs, as well as hygiene and grooming items. Perfect accessibility with automatic doors and wide aisles, easily accommodating wheelchairs and strollers. Staff are friendly and readily on hand every time, have gone above and beyond to offer customer service in the past for us. A selection of live animals is also on site that includes aquatic, rodent, reptile, amphibian, arachnoid, and avian. Call ahead to be sure of availability of live animals in particular as there are relatively frequently specific types out of stock.
Petco Animal Supplies is a US Store based in Cambridge, Massachusetts. Petco Animal Supplies is located at 119 First St, Cambridge, MA 02141, USA.
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