First, they deserve no stars. I will never buy anything online from these incompetent people. On December 20, I ordered an item online. Their website indicated they had item in stock. I placed the order. They took $147 out of my bank account. Within an hour I received notice that item was out of stock. Fine, I called them up to see if they had this Christmas gift item in a different size. No luck, fine I understand. But please put the $147 back in my bank account quickly. Or better yet, do not charge me for the item until you ship it, or at least check to see if you have it. I called them up. They said the money would be back in my account by Friday. So now it's $147 less that I have to buy Christmas gifts for others. Now it's Tuesday Dec 26. They still did not refund my money. Called them up, no answer. They want callers to leave a voicemail. This Coop needs to get their act together. This is not how a business should be properly run. I should have used Amazon..Another note. When buying a school book from the Coop online and you elect to pay a big extra fee for "Rush" delivery. That does not mean you will get the book fast or that the Coop even has the book in stock. It means the Coop will "rush" the order as soon as they physically get the book in stock . Which means you might be paying extra for a "Rush" order that actually takes 3 weeks to a month to actually get the book. This is not an uncommon event when ordering books from the Coop. The "Rush" delivery is a scam or at the very least a material omission or very misleading on the COOP's part. The Coop has bad business policies and bad process.
Very nice place, could read every book there! It has 4 floors and a coffee shop as well
Amazing environment for hanging out and enjoying a good book. There is a cafe in the 3 story building that has pretty much all sorts of good snacks to spend a whole entire rainy day searching the bookstore as well as the gifts. Great place!
It’s like Harvard invented merchandising! You’ll find literally everything here! Socks, hats, jumpers, golf balls, books etc. all with the Harvard logo! Even chopsticks! Perfect shop for tourists!
Get your books & go to the 2nd floor coffee shop : order a double Cappuccino and a blueberry muffin & take a seat that overlooks the main floor & relax & enjoy your new books ! Helpful staff.
Harvard Coop is a US Book Store based in Cambridge, Massachusetts. Harvard Coop is located at 1400 Mass Avenue, Cambridge, MA 02138, USA.
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