This place is otherwise a great grocery store, but is INSANELY under-staffed. There are typically 10-15 people in line at every single open register (while several registers are invariably closed - because management doesn't want to pay more cashiers, I guess). Several times now I've gotten up to the front with my purchases, and left instead - because it was literally faster to get in my car, drive to another grocery store, gather up all my groceries, and buy them there; than to wait in those insane lines. From now on, I'm going to save myself even more time by not going here in the first place!
Five stars for convenience and selection, 1 star for lines. Prices not great either.
The lines. OH GOD the lines. I’ve never been to grocery store with worse lines. There are never more than 4 or 5 registers open and each will have ten or more people waiting consistently. I come here at 10pm and the wait is still fifteen minutes or more! There are no self checkout lanes, which would be great because typically they go faster. Advice to management - please reduce your customers waiting times.
Very well-stocked, clean, and open 24 hours. Business is booming at this place, though, so lines can get a little long sometimes. I won't deduct points for that, though, it's hard to get angry at them for being a successful store.
This place is absolutely awful. I worked here for over a year and the staff was very overbearing and inconsiderate. The empathy level was very low, which made me quit because it was very bad for my emotional and mental health.
Very nice. Chelsea was incredibly helpful. She knows what she is doing and does it well. I was very pleased with my experience. Please acknowledge Chelseas above and beyond help based on this rating, if nothing else, please let her know that i, as a customer, praised her. Thank you!!
The prices here are higher than other stores in the area. Think $8 for a pizza that costs $5.50 elsewhere. But given the convenience, that’s fine - I shop here for quick pickups and elsewhere for bigger trips.
Star Market is a US Grocery Or Supermarket based in Cambridge, Massachusetts. Star Market is located at 49 White St, Cambridge, MA 02140, USA.
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